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After our OBM training you can... - Use behaviour analysis to link key behaviours to action plans, control instruments and policies, and thereby make it easier for plans to become reality - Turn values work or the "qualities" you are looking for into actual behaviours: moving from broad words such as quality, efficiency and care to what you will actually do - Identify what makes desired behaviours easier or harder in organisations - Distinguish between behaviours and non-behaviours: what we can control and what we cannot - Change the culture in organisations: leadership, employeeship, making the most of diversity and more Course content The basics of OBM & behaviour analysis What is behaviour? How do we describe behaviours in a meaningful way? Underlying mechanisms and what motivates us towards different behaviours. The ABC model: what activates behaviours and what consequences does what we do have? Framework for organisational development with OBM Application: improvement process according to OBM Vision: how do we want to develop the organisation? Prerequisites: which people and behaviours are most decisive for the result? Clarify prioritised key behaviours. Implement: make sure the right behaviours are activated and reinforced with consequences. Sustain: adaptation to other routines in the organisation plus further result consequences Deepening Exchange of experiences after the home assignment Deepening in "problem areas"
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