Business Development with Processes.

After our training in Business Development with Processes you can… - Carry out process mapping and produce clear before and after pictures that help you evaluate improvements to ways of working - Evaluate potential improvements and changes based on needs for time, work, competence, information and money - Make the link clear between the organisation's mission, the goals you have set, the work carried out and the resources needed to achieve the desired result - Identify work that does not create value and reallocate resources to where they have the greatest effect - See the connection between the work carried out and the value created for the customer Course content Background Organisation and processes The value chain and value objects The concept of process Processes in service-producing organisations The Astrakan Method The Astrakan Method, a summary Way of working and core ideas Process modelling Concept modelling Goal modelling In-depth areas Process levels Stakeholder and needs analysis Resources in processes Actors/roles in processes The importance of process descriptions for specifying requirements for information systems Quality assurance Quality-assure processes Review and anchor processes Measure processes Streamline processes Workshop and documentation Workshop and modelling Documentation including various tools Process organisation Division of responsibility, process / line Conclusion