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- The control methods audit and inspection - The purpose of audits - Acting as an auditor - Audit principles - Key concepts - The audit process: planning, preparation, opening meeting, interviews and sampling, private deliberation, closing meeting, reporting and follow-up - Methodology for conducting audits - Questioning and interview techniques - Auditing different parts of an organisation - Practice: audit structure and schedule - Practice: questioning techniques - Practice: formulating nonconformities and observations
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