Being a leader in crisis and uncertainty requires confidence, clarity and decisiveness. This course gives you as a leader the tools to stand firm when the wind blows, create calm in the group and communicate clearly even when information is uncertain or missing. You gain a deeper understanding of how people react under pressure and learn to prevent a crisis from growing and what to do immediately when uncertainty arises.
Format: On site
Language: Swedish
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About the course.
Being a leader in crisis and uncertainty requires confidence, clarity and decisiveness. This course gives you as a leader the tools to stand firm when the wind blows, create calm in the group and communicate clearly even when information is uncertain or missing. You gain a deeper understanding of how people react under pressure and learn to prevent a crisis from growing and what to do immediately when uncertainty arises.
Uncertainty and crises in organisations, such as reorganisations, cutbacks or a fluctuating economy, affect people differently. Some become more prone to conflict, others withdraw or get stuck in details. The leader's role is to pick up on this and help employees keep acting wisely. It can mean changed job descriptions, new ways of working and decisions taken at short notice. It requires leadership that both shows direction and creates calm.
COURSE OBJECTIVES:
As a participant you will gain:
- A deeper understanding of how pressure affects people and what they need from their leader in uncertain times
- Knowledge of how to communicate clearly even when decisions or information are unclear
- Tools to prevent unnecessary stress and conflicts in groups
Knowledge of how to build a structure that helps the organisation cope better with the next crisis
What you will learn
What you learn.
How you as a leader create security, direction and decisiveness in uncertainty and crises
What happens to groups under pressure and how to lead in a way that reduces stress
Communicating clearly even when information is uncertain or changing
Concrete ways of working and tools that help you stand firm in a crisis and avoid unnecessary improvisation
How to handle and reduce conflicts when the pace is high and people become more sensitive
What characterises resilient workplaces and how to build that step by step
Curriculum
How the course is built.
09.00 Introduction to the course
- Introduction to leadership in crisis, uncertainty and change
- What is meant by crisis and uncertainty in organisations
09.15 Reactions under pressure and uncertainty
- Common behaviours in groups under stress
- How pressure affects people and what support they need from their leader
- What you as a leader need to do immediately when the situation changes
10.15 Coffee
10.30 Communication that creates security
- How to be clear when information changes
- Mapping what your communication looks like today in times of uncertainty, such as reorganisations, major changes or other things that have an impact
- How to reduce anxiety and keep conflicts manageable
12.00 Lunch
13.00 Building resilient work groups
- What characterises resilient workplaces and how to build that step by step
- Psychological keys to resilience in organisations
- Structure and culture that hold up during rapid change
15.00 Coffee break
15.15 Practical tools for leading in a crisis
- Concrete ways of working that help you stand firm in a crisis and avoid unnecessary improvisation
- Tools that strengthen the group's decisiveness
- How to work proactively ahead of the next difficult situation
16.30-17.00 Summary, questions and close
- A review of the day's most important parts
- Time for questions and next steps
Target audience
Who is this for?
Leaders, managers, HR and others who need to make quick decisions, be clear and hold a group together when the situation is uncertain.
What "verified" means here
Verified credential.
When you complete the course, Bonnier Akademi issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.
100% Verifiable certificates Secured on blockchain
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