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- NLP: the cornerstones - Communication according to NLP - You, your state of mind and your competence - The map and reality - Reading the situation and the person - The representational system - Filters that affect your experience - Basic assumptions - The ethical rules of NLP - Values that guide our behaviour - Approaches, attitudes and behaviour - We have all the resources we need - Positive intention The programme has been designed in collaboration with Gigasense AB - Trust and openness - Creating the conditions for the best encounter - "Rapport": a technique for contact and trust - Body language, voice, pace and values - Mirroring, matching, pacing and leading - Perspectives for greater understanding and better communication - Perceptual positions - From current state to results - The results model - NÖHR-A, to identify obstacles and resources and achieve results - Personal leadership
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