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Content: Through the Sales Development Program you have strengthened your knowledge of modern selling and influence. You have studied Cialdini's principles of influence in depth, developed a situation-adapted approach and practiced using the right tone in the customer dialogue. You have also gone deeper into needs-based selling and the four phases of the sales process (the contact, needs, argumentation and closing phases), with the goal of creating successful business deals. Duration: 3 sessions
When you complete the course, IHM Business School issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.
Sample Credential with placeholder data. Each credential is issued with the recipient’s details and is verifiable with the provider.