Consultative Sales gives you knowledge of sales as a process, business communication and business acumen with a focus on an advisory sales role. You learn to start from the customer's needs and carry out needs analyses in order to recommend relevant goods and services. The course gives the competence required in the professional role of Technical Sales Manager to work consultatively in customer meetings. The course is given as part of TUC's YH program in technical sales.
The course covers sales as a process, business communication, business acumen for consultative sales, and the seller's role as an advisor.
The course covers sales as a process, business communication, business acumen for consultative sales, and the seller's role as an advisor.
The different steps and phases of the sales process.
Communication adapted for consultative sales.
Acting in a businesslike way in the advisory sales role.
Methods for mapping the customer's needs.
Recommending relevant solutions based on the needs analysis.
The course is aimed at you who are studying the YH program for Technical Sales Managers at TUC and want to develop a consultative, advisory sales role.
When you complete the course, TUC Yrkeshögskola issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.
Sample Credential with placeholder data. Each credential is issued with the recipient’s details and is verifiable with the provider.