Part of a YH programme at TUC Yrkeshögskola. This course cannot be applied for on its own. Programme code: APOD20JÖN.
Retail economics and sales gives you the financial knowledge required to influence a profit centre and contribute to the pharmacy's profitability, accounting and follow-up. You also gain knowledge of personal selling and customer service. The course is given within TUC Yrkeshögskola's YH programme Apotekstekniker (pharmacy technician) and gives you tools to work in a businesslike way in a retail environment. The course is given digitally as part of the programme.
Duration: 4 weeks
Language: Swedish
Level: Intermediate
CSN-eligible
Time commitment: 20 YH credits, approx. 4 weeks of full-time study
The purpose of the course is to provide the financial knowledge required to influence a profit centre and contribute to the pharmacy's profitability, accounting and follow-up. The course gives knowledge of personal selling and customer service.
The purpose of the course is to provide the financial knowledge required to influence a profit centre and contribute to the pharmacy's profitability, accounting and follow-up. The course gives knowledge of personal selling and customer service.
What you will learn
What you learn.
You can explain the financial factors that affect a profit centre
You can contribute to a pharmacy's profitability through financially aware work
You can follow up and report on retail economics
You can apply personal selling in the customer meeting
Curriculum
How the course is built.
Profit centre and profitability
How financial decisions affect a profit centre's profitability.
Accounting and follow-up
The basics of accounting and financial follow-up in retail.
Personal selling
Techniques and approaches for personal selling.
Customer service in retail
Linking financial responsibility with good customer service.
Target audience
Who is this for?
The course is aimed at you who are studying the YH programme Apotekstekniker at TUC and want to understand how retail economics connects to sales and profitability.
What "verified" means here
Verified credential.
When you complete the course, TUC Yrkeshögskola issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.
100% Verifiable certificates Secured on blockchain
