Pharmacy Technician.

Programme plan Professional roles K18 1 Pharmacy technician On completing the programme, the student will have knowledge of: - show knowledge of public health and identify the links between health, lifestyle, illness and medicines - be able to describe the structure and function of the body - show knowledge of sales and service - be able to describe retail economics and the importance of marketing for profitability and competitiveness - show knowledge of logistics and inventory management - show knowledge of efficient goods handling in retail - give an overview of dosage forms, basic pharmaceutical concepts and medical terminology - show specialised knowledge of self-care - show basic knowledge of medicines - show knowledge of professional secrecy and confidentiality - apply good study technique - apply source-critical information searching - show basic knowledge of drug interactions - show knowledge of the Patient Safety Act and Lex Maria On completing the programme, the student will have the skills to. For the higher vocational education degree as pharmacy technician, 300 YH credits, the student must show the skills to: - decide when a customer should be referred to health care instead of self-care - interact with customers through active listening and customer empathy, and handle ethical issues based on the customer's needs - analyse and assess the customer's self-care needs - analyse the customer's lifestyle and need for preventive and/or health-promoting measures - conduct a professional conversation - give good service - apply add-on selling - apply the current prescription regulations, pharmaceutical benefits and the Medicinal Products Act - apply safe preparation, labelling, picking and dispensing of prescriptions - observe professional secrecy and confidentiality - apply cardiopulmonary resuscitation (HLR) - apply good pharmacy practice by following the industry's national ethical guidelines - communicate in English with profession-specific terminology On completing the programme, the student will have the competence to - independently give advice on self-care and wellness and on lifestyle issues based on the customer's needs - treat the customer with a professional approach - plan and work efficiently and safely when handling prescriptions - plan and work efficiently and safely when handling goods - plan, lead and be responsible for self-care at a pharmacy - plan, lead and be responsible for goods handling at a pharmacy - work independently with the sale and registration of non-prescription medicines - lead and be responsible for the daily operation of a pharmacy - inform groups on the subject of self-care - show empathy - act independently and take responsibility for their own continued learning in the profession - act independently and take responsibility for their role in the team at a pharmacy