Vocational

Communication and Conversation Methodology, 20 YH credits.

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TUC Yrkeshögskola logotyp
TUC Yrkeshögskola
Verified provider of education

Part of the YH programme Rekryterings- och bemanningsspecialist at TUC Yrkeshögskola. This course cannot be applied for on its own. Programme code: REKD23TRA.

The course gives you the basics of communication and conversation methodology, adapted to your future professional role as a recruitment and staffing specialist. You practice methods, tools and techniques for communicating based on different situations and recipients' needs. After the course you can listen, observe and communicate in a way that is adapted to the situation and recipient. The course is part of TUC Yrkeshögskola's Recruitment and Staffing Specialist program.

Duration: 4 weeks
Language: Swedish
Level: Beginner
CSN-eligible

Time commitment: 20 YH credits, equivalent to approx. 4 weeks of full-time study

Part of YH programme
See the programme →

About the course.

In the course, the student learns the basics of communication and conversation methodology so that, in their future professional role as a recruitment and staffing specialist, they can communicate based on different situations and recipients' needs. The course covers methods, tools and techniques, along with training in using them. At the end of the course, the student will be able to listen, observe and communicate in order to convey commitments and solutions, in their future professional role, in a way that is adapted to the situation and recipient.

In the course, the student learns the basics of communication and conversation methodology so that, in their future professional role as a recruitment and staffing specialist, they can communicate based on different situations and recipients' needs. The course covers methods, tools and techniques, along with training in using them. At the end of the course, the student will be able to listen, observe and communicate in order to convey commitments and solutions, in their future professional role, in a way that is adapted to the situation and recipient.

What you will learn

What you learn.

  • You know the basics of communication and conversation methodology
  • You can use methods, tools and techniques for conversations
  • You can listen and observe actively in a conversation
  • You can adapt your communication to the situation and recipient
  • You can convey commitments and solutions clearly
Curriculum

How the course is built.

  1. Foundations of communication

    Basic theory of communication and conversation.

  2. Conversation methodology

    Methods and techniques for structuring and conducting conversations.

  3. Active listening

    Training in listening, observing and interpreting the recipient's needs.

  4. Adapted communication

    Adapting messages to the situation and recipient.

  5. Practical conversation exercises

    Role play and exercises in realistic conversation situations.

Target audience

Who is this for?

The course is aimed at you who are training to become a recruitment and staffing specialist at TUC.

What "verified" means here

Verified credential.

When you complete the course, TUC Yrkeshögskola issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.

100% Verifiable certificates Secured on blockchain

Sample Credential with placeholder data. Each credential is issued with the recipient’s details and is verifiable with the provider.