The course gives you an introduction to the HVAC engineer's field of work and role, and to HVAC installation systems and how they are used in the industry. You also learn communication focused on customer service and sales technique so that you can communicate in a businesslike way in your future professional role. The course includes group work and oral presentations.
The student gets an introduction to the HVAC engineer's field of work, the role and HVAC installation systems and how they are used in the industry. The student also learns communication focused on customer service and sales technique in order to communicate in a businesslike way in their professional role as an HVAC engineer. The course includes group work and oral presentations.
The student gets an introduction to the HVAC engineer's field of work, the role and HVAC installation systems and how they are used in the industry. The student also learns communication focused on customer service and sales technique in order to communicate in a businesslike way in their professional role as an HVAC engineer. The course includes group work and oral presentations.
Introduction to the role and the industry's installation systems.
Communication and conduct towards customers.
The basics of businesslike communication and sales.
Practice in oral presentation and collaboration in groups.
The course is aimed at students at the start of the YH programme HVAC Engineer.
When you complete the course, TUC Yrkeshögskola issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.
Sample Credential with placeholder data. Each credential is issued with the recipient’s details and is verifiable with the provider.