Construction

Intro to HVAC, Communication and Business Skills, 15 YH credits.

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TUC Yrkeshögskola
Verified provider of education

Part of the YH programme VVS-Ingenjör at TUC Yrkeshögskola. This course cannot be applied for on its own. Programme code: VVS24JÖN.

The course gives you an introduction to the HVAC engineer's field of work and role, and to HVAC installation systems and how they are used in the industry. You also learn communication focused on customer service and sales technique so that you can communicate in a businesslike way in your future professional role. The course includes group work and oral presentations.

Duration: 3 weeks
Location: Jönköping
Language: Swedish
Level: Beginner
CSN-eligible

Time commitment: Full-time, approx. 40 hours/week (remote teaching with on-site sessions)

Part of YH programme
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About the course.

The student gets an introduction to the HVAC engineer's field of work, the role and HVAC installation systems and how they are used in the industry. The student also learns communication focused on customer service and sales technique in order to communicate in a businesslike way in their professional role as an HVAC engineer. The course includes group work and oral presentations.

The student gets an introduction to the HVAC engineer's field of work, the role and HVAC installation systems and how they are used in the industry. The student also learns communication focused on customer service and sales technique in order to communicate in a businesslike way in their professional role as an HVAC engineer. The course includes group work and oral presentations.

What you will learn

What you learn.

  • You can describe the HVAC engineer's field of work and role in the industry.
  • You know common HVAC installation systems.
  • You can communicate in a businesslike way in customer interactions.
  • You master basic sales technique.
  • You can carry out oral presentations and group work.
Curriculum

How the course is built.

  1. The HVAC engineer's field of work

    Introduction to the role and the industry's installation systems.

  2. Customer service

    Communication and conduct towards customers.

  3. Sales technique

    The basics of businesslike communication and sales.

  4. Group work and presentation

    Practice in oral presentation and collaboration in groups.

Target audience

Who is this for?

The course is aimed at students at the start of the YH programme HVAC Engineer.

What "verified" means here

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