Sales Skills and Optometric Tests, 35 YH credits.

In the course the student learns about communication, customer service and the sale of glasses and contact lenses, as well as the laws, regulations and other requirements for the optical industry. The course also covers important aspects of confidentiality, relevant statutes relating to record keeping, equal treatment, sustainable development and ethical aspects of care. The course also covers case history and optometric tests, and how to assess the results for plausibility and apply troubleshooting routines, for the future role of optician's assistant with a clinical focus. After completing the course, the student has the knowledge, skills and competence to provide the customer communication required when selling optical products and services, in both Swedish and English.

In the course the student learns about communication, customer service and the sale of glasses and contact lenses, as well as the laws, regulations and other requirements for the optical industry. The course also covers important aspects of confidentiality, relevant statutes relating to record keeping, equal treatment, sustainable development and ethical aspects of care. The course also covers case history and optometric tests, and how to assess the results for plausibility and apply troubleshooting routines, for the future role of optician's assistant with a clinical focus. After completing the course, the student has the knowledge, skills and competence to provide the customer communication required when selling optical products and services, in both Swedish and English.