Insurance Adviser/Claims Adjuster/Risk Assessor.

Description of the programme content and learning outcomes Knowledge On completing the programme with a passing result, the student shall know: - Insurance law regulations - The regulations of Finansinspektionen and InsureSec - Consumer law and tort law - Claims law and insurance taxation - Adjacent relevant legal frameworks - Specialised knowledge of insurance technique and insurance products - Risk Management and claims adjustment - The insurance intermediary's role and responsibilities - Control functions and compliance - Needs-based advice and business acumen - An overview of the micro- and macroeconomic factors that affect the insurance field - Accounting and financial statements - English for professional purposes - IT and digitalisation - Sustainability work in insurance advice and claims adjustment Skills On completing the programme with a passing result, the student shall be able to: - Map, evaluate and analyse a customer's financial situation - Map, evaluate and analyse a customer's risk situation and identify insurance needs - Interpret and explain insurance terms and conditions - Broker/distribute insurance based on the customer's needs - Advise on what immediate action should be taken when a loss occurs - Investigate what compensation should be paid under the insurance - Handle the administration of payouts from life and pension insurance - Know the relevant legal rules in finance and insurance - Know different methods for monitoring the wider business environment - Understand ethical issues connected to the professional role - Communicate with the customer at a level suited to the customer, in Swedish and English - Use the digital tools that matter for the professional role Competences On completing the programme with a passing result, the student shall be able to: - Work independently as an Insurance Adviser/Claims Adjuster/Risk Assessor - Work in adjacent, preparatory and customer-facing operations - Carry out needs analyses and risk assessments - Comply with the regulations of Finansinspektionen and good insurance mediation practice - Work in a way that maintains the market's confidence in the industry - Monitor and understand developments in the insurance industry - Apply relevant models and scientific methods - Understand and observe internal regulations and policies - Put together insurance solutions for both private individuals and companies - Work independently and towards set goals - Pass the InsureSec licence test for life and non-life insurance respectively - Apply digital tools in a way that benefits the business