Leadership

Supervision and Communication, 20 yh credits.

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TUC Yrkeshögskola logotyp
TUC Yrkeshögskola
Verified provider of education

Part of the YH programme Underhållstekniker at TUC Yrkeshögskola. This course cannot be applied for on its own. Programme code: UNTE23LIN.

The course Supervision and Communication develops and strengthens your social skills and your understanding of the importance of communication in your future professional role. You practise speaking, listening and interacting, both verbally and non-verbally, in a business environment, internally as well as externally. You also practise giving presentations orally and in writing and arguing objectively for your positions. The course is part of several of TUC's higher vocational programmes that prepare for a leading or coordinating professional role.

Duration: 4 weeks
Language: Swedish
Level: Intermediate
CSN-eligible

Time commitment: Equivalent to about 4 weeks of full-time study (20 yh credits)

Part of YH programme
See the programme →

About the course.

The purpose of the course is to develop and strengthen the student's social skills and to give understanding and insight into the importance of communication, with a focus on the future professional role. The goal of the course is for the student to be able to speak, listen and interact, verbally and non-verbally, in a business environment both internally and externally. The student shall be able, both orally and in writing, to give a presentation and argue for it objectively.

The purpose of the course is to develop and strengthen the student's social skills and to give understanding and insight into the importance of communication, with a focus on the future professional role. The goal of the course is for the student to be able to speak, listen and interact, verbally and non-verbally, in a business environment both internally and externally. The student shall be able, both orally and in writing, to give a presentation and argue for it objectively.

What you will learn

What you learn.

  • You can speak, listen and interact verbally and non-verbally in a business environment.
  • You can communicate professionally both internally and externally in an organisation.
  • You can give an oral presentation in a structured way.
  • You can argue objectively for your positions, orally and in writing.
  • You have developed your social skills for a future professional role that involves supervision.
Curriculum

How the course is built.

  1. The basics of communication

    Verbal and non-verbal communication in a business environment.

  2. Social skills in the professional role

    Interacting professionally with colleagues, customers and partners.

  3. Presentation technique

    Planning and giving oral presentations.

  4. Argumentation and written communication

    Building and presenting objective arguments, orally and in writing.

Target audience

Who is this for?

The course is aimed at those studying a YH programme at TUC where supervision, coordination or customer contact is part of the professional role.

What "verified" means here

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When you complete the course, TUC Yrkeshögskola issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.

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