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Deltagaren har genomfört utbildning/föreläsning med fokus på medlemsbemötande, värdskap och affärsdriven service, vilket stärkt förståelsen för hur service bidrar till försäljning samt hur kundlojalitet skapar ökad retention. Omfattning: 1 dag
When you complete the course, IHM Business School issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.
Sample Credential with placeholder data. Each credential is issued with the recipient’s details and is verifiable with the provider.