Leadership and Supervision in Meal Services develops your ability to independently lead and develop a staff group in a meal service operation, for example in public or private food and restaurant operations. The course covers various change models and tools for handling the role of supervisor during change work in staff groups. The goal is for you to become well acquainted with, and have in-depth knowledge of, handling difficult conversations and giving constructive feedback for positive group development. The course is part of TUC's YH programme Supervisor in Meal Services.
The purpose of the course is to develop the student's ability to independently lead and develop a staff group in a meal service operation. The course includes various change models and tools for handling the role of supervisor during change work in staff groups. The student shall be well acquainted with, and have in-depth knowledge of, handling difficult conversations and giving constructive feedback for positive group development.
The purpose of the course is to develop the student's ability to independently lead and develop a staff group in a meal service operation. The course includes various change models and tools for handling the role of supervisor during change work in staff groups. The student shall be well acquainted with, and have in-depth knowledge of, handling difficult conversations and giving constructive feedback for positive group development.
Independently leading a staff group in food and meal service operations.
Tools and models for driving change work in staff groups.
Preparing and conducting difficult conversations with employees.
Methods for giving feedback that supports positive group development.
The course is aimed at students in TUC's YH programme Supervisor in Meal Services who want to develop their leadership in food and meal service operations.
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Sample Credential with placeholder data. Each credential is issued with the recipient’s details and is verifiable with the provider.