Part of a YH programme at TUC Yrkeshögskola. This course cannot be applied for on its own. Programme code: ARMÅ2022TRA.
Communication and Interaction, 20 YH credits, teaches you the fundamentals of communication and interaction so that you understand how these work together and affect people in your future professional role. You get tools and methods for written and oral communication so that, as a supervisor in meal services, you can create messages adapted to the recipient's needs. The course includes group exercises to train your communication skills in practice. The course is part of TUC's YH programmes focused on meal services and supervision.
Duration: 4 weeks
Language: Swedish
Level: Intermediate
CSN-eligible
Time commitment: Full-time study corresponding to 20 YH credits (approx. 4 weeks)
The purpose of the course is to develop and strengthen the student's feel for internal and external communication with a focus on the future professional role.
The objective is also that the student shall be able to define and receive guests from different cultures and their expectations of service and hospitality.
The purpose of the course is to develop and strengthen the student's feel for internal and external communication with a focus on the future professional role.
The objective is also that the student shall be able to define and receive guests from different cultures and their expectations of service and hospitality.
What you will learn
What you learn.
You can use tools and methods for written and oral communication.
You can adapt messages to the recipient's needs in your professional role.
You understand how communication and interaction work together and affect people.
You can apply communication skills in the role of supervisor in meal services.
Curriculum
How the course is built.
Fundamentals of communication
Basic theory of communication and interaction.
Written and oral communication
Tools and methods for communicating in different formats.
Recipient-adapted messages
Adapting messages to the recipient's needs as a supervisor.
Group exercises
Practical training in communication and interaction in groups.
Target audience
Who is this for?
The course is aimed at YH students who will work as supervisors in meal services and need to strengthen their communication skills.
What "verified" means here
Verified credential.
When you complete the course, TUC Yrkeshögskola issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.
100% Verifiable certificates Secured on blockchain
