Part of a YH programme at TUC Yrkeshögskola. This course cannot be applied for on its own. Programme code: STI19STO.
Negotiation Technique and Business Acumen, 20 YH credits, is a course at TUC Yrkeshögskola that provides basic strategies and tactics for interest-based negotiation. You learn how psychological, social and ethical factors govern behaviour at the negotiating table. The course trains you to negotiate and mediate based on goals, situation and counterpart. You also gain insight into how a businesslike approach affects the outcome in business-related situations.
Duration: 4 weeks
Language: Swedish
Level: Intermediate
CSN-eligible
Time commitment: 20 YH credits, corresponding to approx. 4 weeks of full-time study
The purpose of the course is to give the student knowledge of basic strategies and tactics in interest-based negotiation. The course also discusses how people's behaviour at the negotiating table is governed by psychological, social and ethical aspects.
After completing the course, the student shall be able to negotiate and mediate based on goals, situation and counterpart. The student shall understand how the choice of a particular negotiation strategy can affect the outcome in a business-related negotiation situation, and have insight into the importance of acting in a businesslike manner.
The purpose of the course is to give the student knowledge of basic strategies and tactics in interest-based negotiation. The course also discusses how people's behaviour at the negotiating table is governed by psychological, social and ethical aspects.
After completing the course, the student shall be able to negotiate and mediate based on goals, situation and counterpart. The student shall understand how the choice of a particular negotiation strategy can affect the outcome in a business-related negotiation situation, and have insight into the importance of acting in a businesslike manner.
What you will learn
What you learn.
You can apply basic strategies and tactics for interest-based negotiation.
You understand how psychological, social and ethical aspects affect a negotiation situation.
You can negotiate and mediate based on goals, situation and counterpart.
You can assess how the choice of negotiation strategy affects the outcome in a business relationship.
You have insight into the importance of acting in a businesslike manner in customer relationships.
Curriculum
How the course is built.
Fundamentals of interest-based negotiation
Strategies and tactics for negotiating based on shared interests rather than fixed positions.
Psychology and ethics at the negotiating table
How social, psychological and ethical factors govern behaviour and decisions in a negotiation.
Negotiation and mediation techniques
Practical training in negotiating and mediating based on goals, situation and counterpart.
Business acumen in customer relationships
How acting in a businesslike way affects outcomes and relationships in business contexts.
Target audience
Who is this for?
The course is aimed at YH students who, in their future professional role, need to be able to negotiate and act in a businesslike way towards customers and partners.
What "verified" means here
Verified credential.
When you complete the course, TUC Yrkeshögskola issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.
100% Verifiable certificates Secured on blockchain
