Vocational

Business Communication, 10 YH credits.

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TUC Yrkeshögskola
Verified provider of education

Part of the YH programme UX Designer 2024 at TUC Yrkeshögskola. This course cannot be applied for on its own. Programme code: UXDD24LIN.

The Business Communication course gives you, in your future role as a UX designer, insight into the importance of communication for the outcome of business-related situations. You learn how businesslike conduct affects customer relationships and practise presentation technique and customer meetings. The course gives you the know-how to communicate and present projects linked to your professional role, with practical exercises.

Duration: 2 weeks
Language: Swedish
Level: Beginner
CSN-eligible

Time commitment: Equivalent to about 2 weeks of full-time study

Part of YH programme
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About the course.

In the course, the student learns about the importance of communication, with a focus on the future professional role of UX designer. The course covers how our communication can affect the outcome of a business-related situation and the importance of businesslike conduct. The course also covers the importance of a businesslike approach in all customer relationships. The course shall provide such know-how in presentation technique and in meeting customers to communicate and present projects linked to the professional role. The course includes practical exercises.

In the course, the student learns about the importance of communication, with a focus on the future professional role of UX designer. The course covers how our communication can affect the outcome of a business-related situation and the importance of businesslike conduct. The course also covers the importance of a businesslike approach in all customer relationships. The course shall provide such know-how in presentation technique and in meeting customers to communicate and present projects linked to the professional role. The course includes practical exercises.

What you will learn

What you learn.

  • You understand the importance of communication in business-related situations
  • You can act in a businesslike way in customer relationships
  • You can present and communicate projects linked to your professional role
  • You can meet customers in a professional way
Curriculum

How the course is built.

  1. Communication in business situations

    How communication affects the outcome of business-related meetings.

  2. Businesslike conduct

    The importance of a businesslike approach in customer relationships.

  3. Presentation and customer meetings

    Presenting and communicating projects linked to the professional role.

Target audience

Who is this for?

The course is part of the YH programme for UX designers and suits you who want to develop your ability to communicate with customers in a businesslike way.

What "verified" means here

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When you complete the course, TUC Yrkeshögskola issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.

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