StrenghteningDialogue.

Strengthening Dialogue is a dialogue method that goes beyond traditional coaching and has much more impact. Research shows that if the coach has a high level of confidence in the jobseeker's abilities, this is crucial to the outcome. The course is a training-intensive programme where participants develop the skills and approach needed to really get results. It's about how and who you are as a coach, how you are perceived, what you radiate, what approach you have - all that is absolutely crucial to how it goes. The training is down-to-earth, practical and tough, with lots of real-life role-plays and subsequent feedback. This document certifies that the participant has completed Strengthening Dialogue. You have - Explored the fundamental starting point and approaches needed to unleash people's capacity, commitment, ownership and responsibility Increased your understanding of your individual challenges, pitfalls and strengths as a coach Undertaken extensive practical training in having conversations in difficult situations During this training you have practiced the following skills: How to listen effectively, to listen beyond what is said Coaching, putting the responsibility with the individual and asking questions that move things forward Giving feedback that is effective and produces lasting results Improving and developing difficult relationships Hearing and clarifying people's unfavourable attitudes that get in the way of what they want to achieve